Privacy Policy

1. Introduction

Welcome to Vorynto Private Limited ("Vorynto," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vorynto.com, use our services, or interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, business address
• Account Information: Username, password, profile information
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, feedback you provide to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, links clicked
• Cookies and Tracking Technologies: Session data, preferences, analytics

2.3 Information from Third Parties

We may receive information about you from third-party sources such as social media platforms, business partners, and publicly available sources.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our software development and IT services
• Communication: To respond to inquiries, send updates, notifications, and marketing communications
• Account Management: To create and manage your account, process transactions
• Customer Support: To provide technical support and customer service
• Analytics: To analyze usage patterns and improve our website and services
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send promotional materials, newsletters (you can opt-out anytime)

4. WhatsApp Business Communication

We use WhatsApp Business API to communicate with our clients and customers. By providing your phone number, you consent to receive:

• Invoice notifications and payment confirmations
• Project updates and status notifications
• Estimation and quotation details
• Payment reminders
• Service-related messages

You can opt-out of WhatsApp communications at any time by contacting us or replying "STOP" to any WhatsApp message.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in our operations (hosting, analytics, payment processing)
• Business Partners: Partners who help deliver our services (with your consent)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, safety, or that of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@vorynto.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and website functionality
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.